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Section 7: Issues/Resolutions

Over the course of this project, the team has encountered an assortment of issues that have hindered the projects success.

Issue 1: Unix Systems

  • The team was unfamiliar with the UNIX system and how to navigate it.
  • The team was unfamiliar with the process of setting up a VPN server on a UNIX system.

Resolution: Unix Systems

  • The team migrated to a Windows Server 2003 environment and used the Routing and Remote Access utilities.

Issue 2: VPN Connectivity

  • Connectivity was successfully achieved to the temporary server, but when moved to the AT&T Labs, connectivity was no longer possible.
  • The team went through all firewall settings and made sure there was nothing on the server blocking connections.
  • Connectivity was still not achievable.

Resolution: VPN Connectivity

  • The team decided to try using the L2TP protocol for connecting. This generated an error stating "The port is set for routing only."
  • The team discovered that all VPN ports were set for routing only. The ports were changed to Remote Access and connectivity was now possible.

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