In order to establish an effective AT&T lab tech support system, our team needed a strong project plan. This project plan involved identifying the skills of each of our team members, and breaking up our project time-line into well defined tasks. Our primary constraint was that all of our assignments allow team members to work collaboratively, but also separately. This required establishing a ticketing system for team members to communicate with each other what work had been performed, and what still needed to be done. The assignments we set out for ourselves, in collaboration with the lab manager, involved collecting an inventory of AT&T lab equipment, performing maintenance of current equipment, setting up new systems, and creating a dedicated AT&T lab tech support workstation. The gantt chart below breaks down our project time-line in terms of the tasks set out for our team. The last weeks of the project time-line do not have applicable tasks, since that time was spent compiling this report. Individual tasks are explained in the following section.

[Insert attached gantt chart here]